Returns & Exchanges

At Splash & Ray, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items with original tags attached. If your selection isn't the perfect fit, we are here to help you find an exchange or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.